Your feedback is important to us. It's comments from our customers that help us to improve our business every day. Please contact us and let us know how we are doing.
"I enjoy hearing short stories from people who would like to share their Bennett’s shopping experience. Tell me yours and we’ll post it on our web site and enter your name in our free bi-monthly draw"
Best regards, Marlaine Bennett.
We just wanted to drop a line to let you know how pleased we are with the amazing customer service we received from Cathy Olley. We had
been in the store on a number of occasions looking for living room furniture, but couldn't seem to put it all together as far as pieces and colours go.
The last time we were in, Cathy Olley approached us in a very professional manner and let us know that they are decorator consultant's and she would be very happy to help us put together some colours and could help us with choosing the pieces that would go together. She even offered to come to our home to see our space and colours.
The next time we were in, we purchased a sofa with pillows, 2 occasional chairs and an ottoman with Cathy's help and couldn't be happier. It was Cathy's calm, professional demeanor along with her decorating expertise and selfless approach which helped us and which made the sale. We couldn't have done it ourselves. She is an asset to your business.
Just want to say thanks for the outstanding service we received once again, this being our 3rd purchase. Mike in sales, was very helpful and patient while we made our decision and the delivery crew was friendly and as always extremely careful and competent. We are pleased to recommend your fine establishment and feel free to add this message to any testimonial page you may have.
I received the last of my furniture yesterday. I would like to say that I am very pleased with your company. Your quality is evident and Angie was a delightful person to deal with. Your delivery men were very polite also and I had asked for an hour’s notice before they arrived and they did contact me. I usually find a communication gap between the store and the delivery men, but there was none yesterday. Thank you for a pleasant experience. Way to go!!
We wanted you to know how helpful Jeffrey was in the store. The delivery guys, Tom & Jim were thoughtful when they planned out what to do before they came in the house and careful in placing furniture where it had to go. We have told several friends about the good experience and hope that some of them will follow through and visit you. Thank you all for making it so easy.
Our salesperson, Rhonda, helped us choose the style of our sofa, one with tiny arms to fit the room. She took her time with me especially selecting the fabric. She didn’t hurry me and was patient. She was excellent! The two delivery men were very careful of the wood work on the stairs. They even took the legs off the sofa so they wouldn’t scratch the doorways which were narrow. They carefully placed the furniture and didn’t mind having to shunt it where I wanted it. So often people don’t say when something goes excellently so I wanted you to know. Thank you.
I had a delivery today from your store, two gentlemen and a lady (in training). I’ve never quite had such fine service from anyone as I had today! All were very professional and polite and definitely a credit to your business, I believe the person that I dealt with was named Sean. These people are an asset to your business, and I would gladly deal from you again, as a matter of fact I have more furniture coming around December the 28th, and if possible, I would like this same group again, if it isn’t any trouble. They say good help is hard to find today, but, these people just proved that adage wrong. And of course none of this would have happened if it weren’t for Connie!
We wanted to thank you for the excellent service. We love our furniture, it looks great. Your delivery guys were excellent too. We like it that they called before they arrived. They even put the felts I had on hand on the leather chesterfield and reclining loveseat. It’s hard to find good service these days so we really appreciate everyone at Bennett’s and wanted you to know!
We would like to express our sincerest gratitude to Bennett’s Home Furnishings. To our customer service professional Christine who helped us make the perfect choice. Christine also made sure our furniture was stored safely due to unforeseen home renovation delays. It only gets better! On the day of delivery we had the most relieving experience. Our front entrance was undergoing renovations and the delivery was in jeopardy but Bennett’s came through!!! Not only did Daniel & Brian carry the furniture around to our back entrance, climb up the deck and safely into our home, they also went that extra mile to secure the felt pads on the furniture to protect our newly installed hardwood floors. Lastly, how pleasant it was to receive a follow up phone call from Marlaine to ensure we were 100% satisfied. If you’re looking for reliable service and top quality furnishings GO TO BENNETT’S!
I just wanted the owners to know that we have recently purchased 3 beautiful living room chairs through your Peterborough store. After a gruelling time of finding the right chairs, your staff member Susan was the most amazing help!! She was very friendly, not pushy, and overall very professional! She listen well to what we wanted and made every effort to find what we were looking for. We will most definitely be back and have already made referrals to our family and friends! Thank you!!
Bennetts Furniture: In 2007 we purchased a Lazy Boy recliner from your store. We kept our bill which told us it had ten year guarantee. When it stopped working a couple of years ago, we notified your store through Maggie Crawford, an acquaintance. She immediately had Jim come to our home and batteries were installed at no cost, due to the warranty. A few days ago the chair did not perform properly. Again I spoke to Maggie as I meet her quite often. She immediately advised me Jim would make a house call on Tuesday Jan. 6, when he returned to work. He was at our house as arranged, found the problem and the chair was working, still no charge under the warranty. Experience tells me that businesses don't always work this efficiently. The job was done and we appreciate it. Our son from Brighton purchases furniture from your Campbellford store.
We received a call this am to inform us the delivery truck was on its way and the approximate time of delivery. Two very polite young men, dressed in uniforms, (I was impressed) delivered our dresser and two night stands and set them up in our bedroom. They removed their boots each time they entered our home. They showed my wife how to remove the drawers. They then carried our older dresser down to our spare room.
The furniture is good quality, competitively priced and looks terrific in our room. We will certainly recommend your store to family and friends. Please thank your staff for the great service.
I wanted you to hear that your delivery guys were amazing. I was very impressed. They took off their shoes, put pads on the bottom of the feet, were very careful bringing the leather couches in and even made suggestions about how to take care of them. I felt comfortable with them being in my home. Our salesperson Julie was awesome. She was never pushy and she spent a lot of time with us. She let us talk and think about the colour we wanted. We made sure we returned when she was going to be in so we could get her again. It was the best experience. We love our couches!
We were looking for furniture for our living room and when we went to Bennett's in Peterborough, we found what we needed and the service was great. From our friendly salesperson, (who actually remembered us when we came again a few months later) to the delivery men, there were no complaints. One of the things I hate about getting anything delivered is that you are told "it will be delivered from 8am to 6pm and they will not narrow it down, you wait around all day and it usually arrives at 5:55pm". At Bennett's, we were told it would be delivered on Thursday between 8am to 1pm, we will call you a half hour prior to delivery (which was perfect as I work close by), and that is actually what happened. They delivered what they promised. The two delivery men were very polite and pleasant. They took their shoes off, took away my old couch without question or making it seem like a problem and made sure everything was good before they left. Believe me, I have had deliveries before from a large name brand store and it was not the same pleasant experience. I was so impressed by the experience that I called Bennett's to tell them how happy I was. I would definitely recommend Bennett's. They have a great selection, reasonable prices and fantastic customer service.
I just wanted to thank you for all the help with my new couch. I am LOVING it. My dad was here when it was delivered and was very impressed with the two delivery men. He said they were extremely polite and he wanted to have me let you know.
We wanted to say how pleased we were with the staff and product we recently purchased at your Clonsilla St.store. The delivery by two young men was on time and they were very efficient and careful with the set up. They took the packaging and old mattresses which was helpful to us. It is unusual for the store owner to contact the customer re our satisfaction and we appreciate that. Thanks again!
Thank you for your assistance with the choosing and ordering of our furniture. Your knowledge and decorating advice was invaluable to me, it was a real pleasure working with you. Further, I have to say the delivery went fantastic! The team that came were quick and efficient not to mention really nice guys. We got the fireplace straightened out easily. Again I would like to thank you and Bennett's for such great service and for storing our furniture. I'm sure we will be needing more things in the spring and I will be sure to come back to Bennett's when you are there!
I called today to let you know we are extremely happy with our Bennett’s experience. I could not believe the guys, Tom & Jim, took off their shoes without being asked, and that was the icing on the cake. We have been dealing with Bennett’s for a very long time. We bought all our stuff & appliances, dining room etc from Bennett’s. Our Grandmother bought a big dining table set that has since been passed down to my sister and she loves it. Your delivery crews are great- so thanks again!
The delivery guys were great- even talked a bit with the Shih-tzus. The furniture looks great and it fits right in to where we want it. You made the experience very easy and enjoyable. I thought you should know how much your time was appreciated. Have a great Easter weekend!
We just wanted to let you know how pleased we have been with your stores. We purchased two Lazy Boy rocker recliners several years ago. At that time, Bernice from our Campbellford store was of great assistance. We have returned to your store because of its knowledgeable staff. Bennett’s has continually helped us out with your professional staff and quick service whenever there has been a problem. Not many companies offer such reliable service. Thanks so much.
Jim helped my parents out with Lazy boy lift chair. He is a very professional and skilled tech, thank-you for your quick and prompt service. It was a pleasure to deal with your company, the girl on the switchboard went out of her way to help us, thank you again.
We were thrilled with our delivery experience. We had Jasmine and Tyler help us with our decisions, the delivery guys Chris and Brian M. did a great job delivering it -we love our furniture!
I have visited your store on two occasions & did purchase nesting tables, two chairs & a sofa table. On both times I was treated really well. Maggie is a credit to your store. Also the young man Matt at the warehouse took care of us too. He wrapped the furniture really well & we made it back to Lindsay with no problems. I have told my friends my experiences at your store & I hope you’ll get more business.
PS- I met your lovely wife on one of my visits. She’s so much taller than she appears on TV.
We wanted to let you know how happy we are with everyone we met at Bennett's. From start to finish, it was an amazing experience and even though we didn't buy the right one at first (it looked very different in your store's lighting), no one ever made us feel uncomfortable about changing our minds. Our salesperson Christina was incredible as were the delivery guys (all three times!) and the manager and office girls were most helpful. Never before have we had an experience where everyone genuinely wanted to make it right. We thought you'd like to see a picture of our new couch. Thanks to everyone for everything. You have new customers for life.
Pursuant to our telephone conversation earlier today, here is a picture of our new sofa and loveseat purchased at Bennett's. As mentioned, I absolutely "love" it, and want to thank you for your patience in my decision making process. Your sales advice to "not compromise" was totally correct. We were also very impressed with your delivery people, Kyle and Sean, they too were extremely helpful and polite. We will definietly shop at Bennett's again!
Bennett’s will always be our number one choice for furnishings and home d?cor. Shopping at Bennett’s resembles shopping with your close friend (if your friend was a fabulous interior designer and possessed endless knowledge of all things “furniture”). The minute you walk in to Bennett’s you feel welcome! If you have shopped there once and go in again, do not be surprised if they remember your name. There is not a moment in the sales process where you feel pressured to purchase. Bennett’s sales professionals provide friendly rapport and expertise advice (as needed) to ensure you make a confident purchasing decision. Once you buy your furnishings you can rest assured that you’ll have a wonderful delivery experience; delivery personnel are prompt, professional, careful and courteous. Thank you Bennett’s, your exceptional products, expertise and service is absolutely top notch!
On Feb.11 2015 we had two sofas delivered from Bennett Home Furnishings in Peterborough Ontario. The two gentlemen that made our delivery were very courteous and careful while bringing in our sofas. They took out the old ones and put the pads on the bottoms of the legs of the new sofas so as not to scratch our hardwood floors. It was easy to see they care about what they do and care about representing the company they work for. We just wanted to share with you the fact that we were very happy with our purchase and the representatives from Bennett Home Furnishing whom delivered them.
We had nothing but a good experience with Bennett’s starting with Karen and finishing with Sean & Kyle. Karen did a great job helping us choose our 2 La-Z-Boy chairs. After removing their shoes, the guys moved the older furniture downstairs before moving the new chairs upstairs. They even gave us a call about 15 minutes ahead of when they expected to arrive. What a wonderful, pleasant team Sean & Kyle are!
Every once in a while life trows you a nice surprise. That's what happened to my husband and I a couple of weeks ago when we walked into Bennett's Furniture Store. The service and care we received from Karen in the store and the professionalism and courtesy of the delivery guys, was indeed a welcome surprise. Thanks for all of you...and we love our new living room furniture.
Kudos to Chris and Brian M as well as Debbie for a job well done. We called to say the delivery team did a fantastic job. They were very helpful in moving furniture downstairs and they took their shoes off even though it wasn’t necessary. Everyone involved was friendly and knowledgeable and were very happy with our experience with Bennett’s.
The guys just left. They were excellent. They couldn't bring the truck down my driveway as it had gotten slippery. They used a big sleigh my husband had to bring the fireplace down and in the house. Please thank them again for me. I would have hated to reschedule when they made the effort to come all the way here. And, thank you for letting me know about the fireplace, sending me pics and holding it for me until I could get there. We just love the fireplace and are happy with our purchase.
Again (today) we have had the pleasure of dealing with Bennett’s Home Furnishings and especially yourself, our Living/Family room is now Totally Lazboy (Corner sectional and 3 Lazboy reclining chairs) and we are so satisfied and everything matches.Julie, we have always dealt with you at Bennett’s, you are the greatest sales person ever, always willing to help, advise and suggest with absolutely no pressure , which is the reason we will always come to Bennett’s and ask for you and refer you to all our friends when furnishings are discussed or required. Thank you so much, we appreciate you.
I am writing to express my sincerest thanks for an excellent service, both in-store and on thetelephone. My first purchase from Bennett's, Campbellford, was on 15th July 2006. Mike Seguire served me then, not only with the purchase of an excellent Lazy Boy recliner/rocker, but with the excellent advice to include Bennett's Masterguard Protection Plan. So that, despite years of gruelling wear-and-tear on the chair, Bennett's Customer Service (Marylou Rodgers) has faithfully and immediately responded to my calls for repairs (x2) in the 9 years since purchasing it. Now that's service! With such a track record, it's no wonder then that I returned in November 2014 to buy yet another Lazy Boy. This time I brought two elderly friends with me. The salesman - Dave Nicholls - spent a longtime with the three of us going over the benefits of each chair. Thanks, Dave, your patience paid off. I am now the 'Lazy Boy' lover par excellence of Godfrey!
I'm a Bennett’s lifer! Keep up the good work. Such service is much appreciated.
I wanted to let you know how pleased I was with your exceptional customer service. I had ordered a mattress from a competitor about a month before I needed it and was waiting for the delivery on the day it was due to arrive. Time started ticking by so I called to get a status update and was informed that they could not deliver it and my company was coming that night to our cottage! I frantically started calling around to see what my options were; when I called and spoke with you, you told me you would call back shortly to let me know if you would be able to help. Less than a half hour later, you had a mattress for me that met my requirements and price point and within 3 hours of that initial call to Bennett’s I had my new mattress delivered and set up at my cottage! The delivery guys Chris and Brian were great! I heard they went back to the warehouse and added my mattress on to their deliveries for the day. I’m a first time customer and everyone definitely went that extra mile to make me happy! Your level of customer service these days is truly spectacular and puts you miles ahead of anyone else in your industry.
We were in to buy a couch and chair in Campbellford from Dave. Delivery was done by Chris and Brian. The guys were excellent- great job! We’re enjoying our furniture!
We were extremely happy with the quality of service we received from Rhonda when making our furniture purchase. In addition, the delivery of our furniture went seamlessly as drivers; Sean and Kyle were professional, efficient and pleasant.
Several weeks ago my wife and I were in the market for some new family room furniture. We had been to the big box stores in our home town of Oshawa and were not impressed. That same day an advertisement for Bennett's came as a flyer in our local newspaper. We decided to make the drive and investigate.
We were pleasantly surprised and pleased, first at the size of your operation but mostly with your staff. Mrs Olley was helpful, knowledgeable and most affable.On arrival day, Sean and Kyle, the two delivery guys were absolutely superb, very polite, professional and exceedingly helpful. We could not have had a better experience, it was a pleasure.
It is definitely worth the drive to Peterborough. We have even returned for a second visit!
Besides the furniture we have bought in the past, I recently bought a loveseat with Jan’s help. She was knowledgeable & friendly. I was impressed with the delivery team of Sean & Kyle too. They were great!
I just wanted you to know how much we appreciate you and your delivery guys. I asked them if they wouldn't mind bringing the recliner up from downstairs, and they kindly brought it up so we could have more seating while the other couch is away.
We do appreciate their help a lot, and this has been a common courtesy from all of your drivers, past and present. They have all been great. Please let them know. Also, by bringing it up and we cleaned it off and now have it in place, I quickly advised Christine that I do not want it to stay up here. By comparing it sitting there, versus the couches, the couches look better. She agreed with me right away. No argument.
We are looking forward to getting the new recliner to add to our room, and then will be looking for an occasional chair to sit in our living area as well. Obviously, we will be coming to you for that.
Thank you for all your help and professional service in helping us find an electric fireplace. I would also like to thank the two men that delivered the fireplace to our home and set it up. They were nice, considerate and helpful.
I just wanted to comment on our experience on behalf of my wife and myself. Upon walking into Bennett’s I was in awe of the layout and selection and price. It is a spectacular store. We were greeted by Rhonda and she was AMAZING to deal with. I was happy to get my new sofa, ottoman and print on the weekend and I have already shared my experience with a number of people as I will return next time I need something. Your reputation in the area speaks for itself. From the initial walk in to your store to the fantastic delivery service Thank you for everything.
I would like everyone to know how fabulous my delivery was today. Brian M. and Chris were very polite and careful not to damage anything when they were in my home.Rhonda was very knowledgable, very friendly, and very helpful. I wanted to make sure to let you know because I would have been calling to complain if things went poorly!
Just to let you know, the 2 delivery guys that brought the couch in were really great. They went above and beyond their normal delivery duties (as far as I was concerned), and it was very much appreciated. I have had furniture delivered over the years from other companies and never have I encounter guys like yours. I feel they should be commended for being very courteous, knowledgeable and professional. Our salesperson Mike was courteous, hospitable and gave us our space to browse. Would you please pass my thanks on to them?
We enjoyed everything about our shopping experience at Bennett's. We are new to the area and not sure what to expect as we decided to "shop locally" Dave Nicholls, (sales consultant) was extremely helpful. He was available to answer questions and showed options but never pushy, struck us like someone who truly enjoys his work as opposed to "just a job”. He has great patience too as it took us three visits to make a decision. That was just the start. The gentlemen who delivered our pieces were very respectful and ensured the utmost care was taken with our new furniture and our home.
We came in to do a complete change over! Rhonda gave us our space to look around and when it came time she showed us upholstery samples and gave us quotes on various dining sets. She was very knowledgeable about all the products. We saw a dining set with display cabinet near the front of the store. We decided to buy something ‘outside the box’ as the curio cabinet is now our dining room hutch. We love our furniture! Rhonda is definitely an asset to the Bennett’s team. We were impressed with how kind, helpful understanding and how clean & tidy our delivery guys, Sean & Kyle, were. They were patient and just excellent.
I have been a long-time customer of Bennett’s and have always been amazed by the kindness and attention given by the staff. The individual attention I am given as a customer always ensures I find exactly what I’m looking for. The quality of the products at Bennett’s is only bettered by the ongoing customer service I receive there. Nearly all the furniture in my home now comes from Bennett’s. I’ve gone elsewhere, from the big name stores to the small independent businesses, and I’ve yet to find another furniture retailer to match what I get when I shop at Bennett’s. Julie Hordyk is our go-to for helping us choose exactly the right piece and the other associates are always willing to help me explore the options that will best suit my budget and my desire for high-quality furniture that I will have for years to come.
Recently my husband and I decided to sell our home and downsize. This was the perfect opportunity to “Get rid of the old” and purchase that long awaited leather furniture we had always wanted. After much thought and taking into consideration the odd shape of our new family room, we decided on a sectional and visited several furniture stores in Durham Region. Although all carried sectionals many didn’t deal in genuine leather and the ones that did had limited options. I took to the internet and discovered Bennett’s Furniture in Peterborough. We made the trip from Oshawa to Peterborough and we’re so glad that we did. We found the perfect Natuzzi sectional. It fits perfectly and looks like it was custom made for the room!
From the minute we walked into Bennett’s our sales rep, Jan made us feel comfortable and not the least bit pressured. Originally Jan told us that delivery time was approximately 16 weeks as the piece had to be made and being summer, vacation time at the Natuzzi factory would be a factor. Although a little disappointed, we made the purchase and resolved to wait. Within 8 weeks our couch was ready for delivery!
The delivery guys were very friendly and efficient and took the time to explain to my husband how the locking system on the sectional worked. Over the years, most of our furniture was purchased through my father who managed Fallingbrook Furniture, an independent family owned store in the Toronto Beaches. Long since closed we were never able to find another store with the same ambience and customer service until Bennett’s. Going forward, when we’re in the market for new furniture, our first and only visit will be to Jan at Bennett’s. Competitively priced and with a lower delivery fee than all other stores we visited, we’ll recommend Bennett’s to everyone we know! “It’s worth the trip to Peterborough.”
I wanted you to know how happy I am with every aspect of my experience with Bennett's. Everyone was so nice and pleasant and I will definitely recommend Bennett's to anyone. My salesperson Julie, helped us find a sofa, loveseat and rocker recliner to suit us. Jim, Kyle and Sean were all great. Without a doubt I will be back!
John & I were very pleased today with the delivery of our new chairs. The two gentlemen that made the delivery were so professional and courteous, it was a pleasure having them in our home. They helped us with moving our existing furniture and were always respectful and careful of our home and belongings. They made sure there was no damage or problems with the new items and even gave little tips and tricks that might add to our comfort and enjoyment of the chairs. Please let them know that their efforts were greatly appreciated.
The service from start to finish at Bennett's is absolutely wonderful. Shawn and PJ were not only on time but extremely helpful and friendly. I truly think Bennett's is a first class furniture store with great variety. I would encourage anyone who's looking for quality and service to shop at Bennett's.
We are a return customer. My husband and I want you to know that the delivery went very well today. Sean & Kyle were phenomenal. We found the perfect beige lazyboy recliner to both of us, me and the dog! After putting it in place and installing the back, they showed us how to reline it properly. You were a friendly, knowledgeable salesperson. We are pleased with our entire Bennett’s experience.
We wanted to call about our 2 furniture deliveries. Our first in February, Sean & Kyle delivered to our cottage in the Haliburton Highlands and our second one in March by Chris & Kyle Eades to our home in Whitby. We can’t say enough good things about your delivery teams. They went above and beyond our expectations of delivery service and we were really impressed. We also got great advice from your knowledgeable, friendly salesperson Rhonda. It’s the best service we’ve ever had so we wanted you all to know!
Our new "beautiful" furniture arrived today. I was almost in tears, we couldn't get the sofa through the door - who would have thought!! I got on the phone to the guy who has been doing our addition. He was close thank goodness and came right away.
Your delivery guys were absolutely fabulous! I know they had a busy day of deliveries and probably got behind, they helped take out a window to get the sofa in. I can't thank them enough! I am so happy we travelled to Peterborough to look for furniture. From start to finish, the staff at Bennett's have been wonderful. If you see the delivery guys, please thank them again and many thanks to you as well!
Just a quick to note to thank you and your 2 delivery men for such fabulous service - it could not have been better!! Our living room is smashing!! The Art Work and carpet ties it in so well - we could not have been happier with our choices and your help was super!!!! Looking at our before and after pictures is like day and night. Karen was fabulous with us. You have picked up some new customers as a result of our visit to you. THANK YOU so much !!!!!
My wife and I recently purchased dining room and den furniture from Bennett’s in Peterborough. They sure follow the 3(S) rule; SELECTION, SERVICE, SATISFACTION. We have a special shout-out for sales person Debbie and the wonderful delivery provided by Guy and Brian M. Great job Bennett’s.
We can’t say enough about how good our delivery men Tom & Jim were. Their uniforms were nice to see - a nice change. Dave Nicholls was a terrific salesperson and helpful in putting our order through.
Jim Twigg and Chris, our delivery men, were really good. They moved a bunch of furniture from the upstairs landing to the rec room downstairs. They were very accommodating! My salesperson was very helpful in helping me choose 2 Lazyboy stationary chairs. She took the time to find just the right chairs which we found in the showroom.
I recently purchased a Durham head board to match my existing furniture. The match is perfect and Rhonda was giving of her time and expertise. She was awesome. The delivery of my furniture was handled in such a professional manner. Kyle and Sean earned a 20 out of 10. We are fortunate to have such a reputable business as Bennett's in our area and I would never hesitate to use them again.
I’m impressed with the flyers and advertising from Bennett’s. My sister and her husband have purchased several things in the past and Bennett’s came highly recommended! I like dealing with a family business. The salespeople I spoke to were pleasant and helpful. I am very happy with the comfort of my chosen La-Z-Boy & the color is suitable for my new digs! Thank you.
I am writing this note to let you know how very pleased we were with the service and product from your store. Karen La Riviere was excellent and her product knowledge amazing. She is a true asset to your company. The two chaps that delivered our table and chairs could not have been more pleasant or polite, they took great care and were also extremely helpful with how to care for our beautiful new set.
It was a true pleasure doing business with Bennetts and their staff, for which we thank you.
I am sure there will be more business done in the near future.
Compliments to your staff for their personal and professional service as
per our recent purchase. Salesperson K.L. gave her total attention and
detailed everything about the pieces we were interested in. Very patient
and even asked the fellows in the store to move around some furniture
to enable us to get a feeling for what the pieces would look like
together. She listened to what our preferences and tastes were and
directed us to pieces she thought might be of interest to us. The
delivery gentlemen were equally professional and courteous. Very careful
when moving the furniture into the house and reminding us of the care
and cleaning of the pieces. Thank you again. Will make Bennetts our
first stop to shop and first for referrals .
We called in this morning to be sure the delivery team are given the praise they deserve. I used to work for Sears and always heard when things didn't go well but wanted to be sure that everybody knew that how great these two guys are. Jim and Tom were polite, mature, concerned about care when moving things through doorways and placement in the room. They are a great asset to the company.
We wanted to let Bennett’s know our thoughts. We love the quality of furniture, delivery service and the personal care from our salesperson Jan as she listened to what we wanted. We’ve had Julie in the past and she too was great. We’ve had guests over and they said “it looks like you’ve been to Bennett’s! They could tell. I
also do appreciate that I never once felt pressured .Whenever we want something really nice we go to Bennett’s!
I just want to express my thanks to you for all your help in helping me select out the furniture for the cottage. I have the l/r placed in my mind now, you are definitely an inspiration to put everything together, that is why you are a Furnishings Consultant and a very good one at that. I/we would highly recommend you to all our friends. I will be speaking with you later in May as soon as all the reno's are completed.Thanks again, have a great day.
My fianc? and I recently went shopping for a new couch and recliner at Bennett's. We are young professionals with busy lives who didn't want to spend a lot of time searching for our new furniture. When we walked into Bennett's we were greeted by a friendly sales person, Julie. She took the time to work with us and listen to us and find us exactly what we were looking for at a reasonable price. It was a very simple, easy and stress free purchase. We would recommend Bennett's to anyone looking for same experience. The delivery was smooth sailing too!
I would like to take this opportunity to again thank you and everyone at Bennett's for the exemplary service you provide to your customers. You truly go "above and beyond". I am an "occasional" client only which makes this all the more outstanding. I will continue to recommend your store to friends and neighbors and again, many, many thanks to you all.
Mary Lou, I wanted to let you know that Jim was here yesterday and helped us with our recliners. The efforts of both of you really is a testament to what Customer Service should be. We will forever have good things to say about Bennett's and their approach to handling customer issues. Al and I really appreciate what you have done for us. Thanks again.
Gord’s chair was just delivered and the service was superb. Both guys provided top notch quality service including making sure I had felt pads to put on the legs before placing it on the floor, showing me how to adjust the back of the chair and taking away the old chair. Also Bernice was very pleasant on the phone and provided excellent customer service. They are all certainly an asset to Bennett’s.
Thank you to you and Bennett’s for service fit for royalty.
We recently bought some furniture from Bennett's. We were very pleased with the service we received from Rhonda during the purchase process as well as with the gentlemen who delivered the furniture. It was a wet, snowy day and they were so courteous in removing their shoes when they came in. They took care to shield our furniture from the weather and take their time during the set-up process. We cannot remember a time when we have received such outstanding customer care during the entire process from purchase to enjoying our beautiful new chairs. Thank you so much.
The fabulous team of Chris and Brian M went above and beyond when they delivered their new mattress. The truck wasn’t able to make it down the entire road so the “short” one simply put it on his back and carried it up the road! The guys did a set up, and moved customers own to another room (which apparently wasn’t all that straight forward either) We are new to the area and are thrilled with finding a caring furniture store. We’ll be back for future purchases.
Hello Marlaine & Eric, We have been customers of Bennett's Furnishings for over 16 years. Bennett's Furnishing offers a variety of excellent style choices and quality products throughout your showroom. Your sales, delivery and service staff; the Bennett's "Team" has made our shopping experiences, pleasant ones. Cindy & Dave Dowdle, Fraserville
Our renovation project with its contemporary design required a specific style of furniture. Bennett’s provided unlimited choices beyond the showroom. The great knowledge and design experience of the salesperson made our open concept living and dining room a total success. We achieved the style and comfort that we were looking for. Our friends are very complementary of the furniture and we are recommending Bennett’s for their furniture needs. We are very happy and proud of our home and the furnishings we purchased from Bennett’s.
I would like to say a few words of appreciation of Bennett`s furniture in Peterborough. As soon as I walk through the entrance doors, I feel happy to see such a wonderful selection of furniture and beds and accessories. Speaking of beds, my husband and I were looking for a new bed in January. Julie came to our assistance. She was very helpful and knowledgeable, giving us confidence that the bed we did purchase, was the best one for us. And we are very happy with it. Thanks Julie. I have to say that delivery service is excellent at Bennett’s. Eric and Marlaine should be very proud of Kyle and Chad. Very polite, helpful and considerate in every way.
I have never had such great service. I am looking forward to seeing the new shop when it opens. Warmest wishes,
Hi Julie, We want to thank you for helping us with our recent purchases of our La-Z-Boy loveseat and sofa and our Simmons and Nuflex motion beds. We appreciate you sourcing those twin XL mattress protectors for us as we were not able to find the fully zippered type. You have been able to help us find just the right products over the last ten years - other mattresses, our dining set and our den furniture. We thought you would like to know how great the delivery men were. It made it an enjoyable buying experience from beginning to end. They were so courteous and careful. It was quite a big delivery, but they removed their shoes at the front door each time and they took their time in setting up the new beds and explaining everything to us. They even carried our old pull-out sofabed to the basement for us, which was greatly appreciated. It was obvious that they had great pride in their work.
Bennett’s sales consultant, Julie, assisted me in the store and to custom order the fabric. I love the sofa and it looks great as you can see. Thank you, Valerie Carpentier.
We are very happy with the sofa bed we found at your store. Its quality and color are perfect for us. The delivery guys, Kyle and Chad, were polite and helpful. They explained how the sofa bed worked and they even removed their shoes which you seldom see. We both couldn’t believe how friendly they were compared to other delivery men we’ve had! Thank you,
Nothing on this page may be copied or reproduced without explicit permission.